Return & Refund
Last Updated On: 22th July, 2024
At Cake Singh, we strive to ensure the highest quality and satisfaction for our customers. If you are not completely satisfied with your purchase, please review our return and refund policy below:
Perishable Items
Perishable items, such as customized cakes, are non-returnable and non-refundable unless they are damaged or incorrect upon delivery.
Return & Refund Process
If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order.
To initiate a return or refund, please provide the following information:
- Your order number
- A detailed description of the issue
- Photographic evidence of the damaged or incorrect item
How to Contact Us
Email: cakesingh2023@gmail.com
Phone: 9899959988
Assessment and Resolution
Upon receiving your request, we will assess the issue and determine the appropriate resolution.
If your request is approved, we will offer a replacement or a refund, depending on the nature of the issue.
Important Notes
- Requests made after 24 hours of receiving the order will not be considered.
- Refunds will be processed to the original method of payment and may take up to 7-10 business days to reflect in your account.
- Special considerations may be applied for extraordinary circumstances at our discretion.
We value your satisfaction and appreciate your understanding of our return and refund policy. Thank you for choosing Cake Singh for your bakery needs. If you have any questions or need further assistance, please do not hesitate to contact us.
